Frequently Asked Questions

If you're feeling overwhelmed, disconnected, emotionally exhausted, or struggling with relationships or focus—therapy can help. You don’t have to be in crisis to benefit from support.

Yes! We offer HIPAA-compliant virtual therapy to clients in Georgia and Illinois. Likewise, some of our therapists may be able to provide therapy to clients in Florida, Arizona, and Nevada on a case-by-case basis. 

In-person therapy services are also available in Augusta, Georgia and surrounding towns.

We are in-network with select insurance providers and also offer private pay. Please Contact Us to verify that we accept your specific plan.

During a consultation you have an opportunity to assess if your therapist is a good fit for you. You’ll begin to build rapport and talk about what you hope to work on.

Most clients are matched with a therapist within 48 hours.Based on insurance and availability, you can begin working with a therapist within 3–5 business days. Start by Booking a free 20-minute Consultation—no pressure, just clarity.

Absolutely. Our practice was built to serve those who often feel unseen in traditional therapy. Your whole identity is welcome here.

A sliding scale fee is available on a case-by-case basis and for a specific period of time. Please mention this during the 20-minute consultation to determine if sliding scale is an option.

If you need to cancel, simply log into your Client Portal to cancel or reschedule your session. You may also email your therapist directly; however, please note that your therapist may not respond for up to 24 hours.

If you or a loved one is experiencing a Mental Health crisis or a life threatening emergency please contact 911 or go to your nearest Emergency Room.

We ask a that you provide 48 notice for a cancellation. Any appointment cancelled within a 24 hour time period is considered a "Late Cancellation/No Show" and will be assessed a fee of $50.

We work with individuals, families, and communities across a range of demographics and backgrounds.